As a Shift Lead, you play a key role in the operation of the restaurant. The Shift Leader supports the Restaurant General Manager and Assistant Manager by running great shifts in a self-sufficient manner. They take ownership and responsibility of resolving problems, seeks help from others when appropriate and are willing to provide help and guidance to others.
Supervise, train, motivate and lead employees to maintain enthusiastic customer service.
Ensure orders are taken in a prompt, accurate and courteous manner.
Attempt to resolve customer concerns.
Take inventory of stock during shift to determine ordering needs and quantity of supplies required to prevent shortages.
Count cash on hand at shift change and at closing to determine shortages or overages and prepare bank deposit statements.
Certify food quality and 100% customer satisfaction.
Ensure complete and timely execution of food marketing programs.
Manage safe working environment by role modeling and requiring safe work behaviors.
Provide regular feedback to the team.
High School Diploma or GED, College or University Degree preferred.
1-3 years supervisory experience in either a food service or retail environment.
Ability to supervise, train and motivate team members.
Basic personal computer literacy.
Must have reliable transportation.
Basic business math and accounting skills and strong analytical and decision-making skills.
If you want to build a great career, be part of a winning team, and learn valuable leadership skills, Taco Bell is the place to learn, grow and succeed!
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.